Privacy Policy

When you book flights from our website or sign up for our newsletter, we collect some personal information about you. We automatically collect information about your interactions with our website and communications with us. This information may include your name, telephone numbers, address, email addresses, and financial information such as your card details (for online transactions). We also collect device information, such as referral URL, page view statistics, browsing history, IP address, and web log information. We use cookies, unique identifiers, and other similar technologies to collect personal information about pages you view, links you click on, and other actions you may take while using our website and services. When you make a booking with us or subscribe to our newsletters, unless you opt-out before confirming your booking, we may use your contact email to help you complete your booking if you are still interested. We also use your contact email to recognize you when you visit our website again, improving your experience with us. We may also contact you through WhatsApp to update you about ongoing deals from time to time.

The collection and processing of your personal data are mainly based on the contractual relationship you have with us. When we send newsletters to you, use your email address for personalized contact, or send you deals over WhatsApp Messenger, it is based on our legitimate interest in providing you with our services.

We will retain your personal data for as long as we have legal obligations with the services we provide you. If you are subscribed to our newsletters, we will keep your email address for this purpose until you unsubscribe. If you provide us with your contact email address but do not complete your booking, we will keep your email address temporarily for up to 12 months.

You agree that we have the right to share your personal information with:

• Any member of our group, including subsidiaries and the ultimate holding company.
• Selected third parties including business partners, suppliers, and subcontractors for the performance of any contract we enter into with them or you.
• Companies fulfilling your booking, including airlines and other travel providers.
• If we are under a duty to disclose or share your personal data to comply with any legal obligation or to protect the rights, property, or safety of Spectrum Travels INC, our customers, or others.

We use your personal information for various business purposes and legal reasons, including:

• Fulfilling our agreement with you and managing your booking or proposed booking.
• Processing payments for your booking, handling refund requests, and for accounting or audit purposes.
• Communicating and interacting with you throughout your travel, including updates on changes to your schedule.
• Personalizing our services and making special offers based on your preferences and profile.
• Managing operations related to your journey, including ground handling, airport operations, and meal fulfillment.
• Contacting you for any of the purposes outlined above via Telephone, WhatsApp Message, Email, SMS, or Post.

We take suitable precautions to safeguard the security and privacy of your data, preventing it from being altered, corrupted, destroyed, or accessed by unauthorized parties. Spectrum Travels INC assures appropriate security measures against unlawful or unauthorized processing of personal data and against accidental loss or damage to personal data. Data will be processed lawfully with your consent for the specific purpose it is required and will not be kept longer than necessary.

We allow you to share pages and information from our website on social media sites, which may give us automatic access to personal information they have retained from you. By associating your account with a social media account, you agree that we can collect, use, and retain the information we receive from these sites under this privacy policy. We may also contact you for marketing purposes, including information about our services, travel deals, and promotions. You control the emails and messages you receive and can update your preferences or unsubscribe anytime via your Account/Email or by following the links in our emails.

Any changes we make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by email. Please check back frequently to see any updates or changes to our privacy policy

Marketing: If you no longer wish to receive marketing communications from us, you have the option to unsubscribe via the link at the bottom of any emails you receive. You may also inform us via WhatsApp, Email, or Call if you do not wish to receive deals through our WhatsApp Campaign.

Advertising: If you no longer want to participate in our advertising programs, you may opt-out by following the directions enclosed with the advertisement. After you opt-out, personalized advertising will stop, but we will still collect personal information as described in this privacy policy.

If you have any related inquiries, comments, or complaints about our privacy policy or our handling of your personal information, wish to inform us of a change or correction to your personal information, or would like a copy of the information we collect about you, kindly contact us at info@thespectrumtravels.com or write to Spectrum Travels 2108 N ST 6430 sacramento CA 95816.

Mobile Information Notice: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All OPT-IN requests include text messaging originator opt-in data and consent; this information will not be shared with third parties.

Spectrum Travels INC may use text messaging (SMS) to communicate with customers regarding travel bookings, itinerary updates, flight schedule changes, cancellations, customer support, promotional travel offers, and other travel-related notifications. By providing your phone number and opting in through our website forms, booking inquiry pages, chat, or customer support channels, you consent to receive SMS messages from The Travel Makers. Message frequency may vary based on your travel activity and support requests. Standard message and data rates may apply. You may opt out of SMS communications at any time by replying STOP to any message. Reply HELP for assistance.

Data Use and Sharing
We respect your privacy. Your contact information, including your mobile number, will only be used to provide travel-related services and customer support requested by you. We do not sell, rent, or share your personal information with third parties or affiliates for marketing purposes. We may share limited information with trusted service providers solely for operational purposes such as booking processing, customer communication systems, and SMS delivery platforms.

Data Security
We implement reasonable administrative, technical, and physical safeguards to protect customer information against unauthorized access, alteration, disclosure, or misuse.